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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Jackson

August 28, 2026

5  out of  5
rating by Daniel Jackson
"Great and friendly service and rates that are top of the line."
We responded:
"Thank you Mr.Jackson. We are honored to be your insurance provider. We are excited to offer you low auto insurance rates and look forward to meeting more of your needs in the future"
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Avery Machen

August 27, 2026

5  out of  5
rating by Avery Machen
"Amy is a tremendous help and helped me save $100 on my new car's insurance compared to other companies"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kenyon

August 26, 2026

5  out of  5
rating by Kenyon
"Logan was fast with providing the information that was requested."
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Grant McClain

August 24, 2026

5  out of  5
rating by Grant McClain
"Always a GREAT help!"
We responded:
"Grant, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
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Daniel Holmes

August 20, 2026

5  out of  5
rating by Daniel Holmes
"When I called with help on a specific matter April made the process quick and easy. 10/10 all day!!"
We responded:
"Hi Daniel, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Oneonta.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Duane Tolbert "
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Maria Brindle

August 20, 2026

5  out of  5
rating by Maria Brindle
"April was helpful and quickly updated FLFR's insurance policy. Thank you!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Loretta Moore

August 19, 2026

5  out of  5
rating by Loretta Moore
"I have been very pleased with my experience with this insurance company for both my homeowners and auto insurance. Their staff has always been friendly, professional, and helpful whenever I have had questions or needed assistance.

Customer service is very important to me, and April Breland has consistently been responsive and courteous. I would definitely recommend them to anyone looking for dependable homeowners and auto insurance.

Great company, great service, and people who genuinely care about their customers!"
We responded:
"Loretta, thank you for the fantastic review! We’re always here to support you with your insurance needs in Oneonta. "
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Anna Brown

August 19, 2026

5  out of  5
rating by Anna Brown
"Julia is amazing!! Such a great help!"
We responded:
"Thank you so much for the 5 stars, Anna! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Allen Brown

August 14, 2026

5  out of  5
rating by Allen Brown
"Amy did an AMAZING job!!!"
We responded:
"Thank you so much for your kind review, Allen!  If you need insurance assistance, we are just an email or call away! - Duane Tolbert, your State Farm Agent   "
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Molli Rowell

August 14, 2026

5  out of  5
rating by Molli Rowell
"Mrs.April helped me today, and she was fantastic! Super sweet, and got exactly what I needed. Definitely recommend them, and talking to Mrs.April. She made the whole getting insurance a positive experience!"
We responded:
"Molli, thank you for the amazing review! Our Oneonta insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Duane Tolbert, your State Farm Agent "
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shane swann

August 13, 2026

5  out of  5
rating by shane swann
"Always a great experience dealing with the people at this Agency. Amy was very helpful getting my policy swapped to my new truck."
We responded:
"Thank you so much for your kind review, shane!  If you need insurance assistance, we are just an email or call away! - Duane Tolbert, your State Farm Agent   "
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Keith Bailey

August 8, 2026

5  out of  5
rating by Keith Bailey
"April takes great care of us and is always very helpful. She is very accessible and much appreciated."
We responded:
"Keith, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Oneonta insurance team! - Your State Farm Agent, Duane Tolbert "
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Nathan Hutcheson

July 31, 2026

5  out of  5
rating by Nathan Hutcheson
"Amy helped me with my new boat coverage today and like always she never fails to impress me she honestly best agent I’ve ever had a true blessing to me and my family thank you for all you do ."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tanya Turner

July 28, 2026

5  out of  5
rating by Tanya Turner
"Very fast & efficient!"
We responded:
"Hi Tanya, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Duane Tolbert’s team.  Please reach out to us if any questions come up!  - Duane Tolbert’s Insurance Team "
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Alan Crotwell

July 26, 2026

5  out of  5
rating by Alan Crotwell
"April is always easily accessible and responsive. She is a pleasure to work with."
We responded:
"Hi Alan, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Duane Tolbert, Your State Farm Agent "
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Brandon Tate

July 24, 2026

5  out of  5
rating by Brandon Tate
"5 stars! Duane is the best."
We responded:
"Hi Brandon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Duane Tolbert’s team.  Please reach out to us if any questions come up!  - Duane Tolbert’s Insurance Team "
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Debbie Martin

July 23, 2026

5  out of  5
rating by Debbie Martin
"Amy is always very helpful"
We responded:
"Debbie, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Oneonta insurance team! - Your State Farm Agent, Duane Tolbert "
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Danielle Hosey

July 23, 2026

5  out of  5
rating by Danielle Hosey
"April was so helpful and professional!!! Thank you for a great experience!!"
We responded:
"Wow, thank you for the 5-star review, Danielle! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ethan Mckee

July 20, 2026

5  out of  5
rating by Ethan Mckee
"Very nice"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Shirley King

July 17, 2026

5  out of  5
rating by Shirley King
"Spoke with April Breland and she made me feel a little less stressed and sent me some information to get started on my claim."
We responded:
"Shirley, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Oneonta. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Duane Tolbert and Team "
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Jeremy Wilson

July 10, 2026

5  out of  5
rating by Jeremy Wilson
"Duane is an excellent agent and an even better human being. The entire staff is extremely helpful and knowledgeable!"
We responded:
"Wow, thank you for the 5-star review, Jeremy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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LaShawn Evans

July 8, 2026

5  out of  5
rating by LaShawn Evans
"Excellent service!! Professional and knowledgeable staff."
We responded:
"We appreciate your review, LaShawn. We are so happy that you had such a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta ! "
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Julius Howard

July 7, 2026

5  out of  5
rating by Julius Howard
"Outstanding experience with April. She was very kind and patient with me during the process. Even though we chose another company to provide our insurance I would like to recognize April for her outstanding customer service and professionalism. It did not work out this time but she will be on my short list to call and compete for homeowners insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Duane Tolbert’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Joi McGuire

July 7, 2026

5  out of  5
rating by Joi McGuire
"Duane Tolbert and Jennifer Cope were outstanding vendors to work with!! Highly Recommend!!"
We responded:
"Wow, thank you for the 5-star review, Joi! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Allison Morton

July 7, 2026

5  out of  5
rating by Allison Morton
"This is an excellent business. I always speak with Amy Vice. She is so friendly and down to earth. She makes doing business so easy and stress free! After my husband passed away at just 35, I was completely lost. I went to this office and was treated like family. My husband always handled our finances and paid our house/car insurance. I remember him telling me all about Amy and how kind she is. So I knew exactly who to ask for when it came time to pay our bill. She helped me work through the steps it took to move forward and make the best decisions possible. I am so grateful!

Allison Bates"
We responded:
"Allison, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Duane Tolbert’s Team is just a call or email away!"