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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Mines

December 3, 2025

5  out of  5
rating by D Mines
"I love my State Farm family.Duane and April are great agents and they make the process easy for me.Thanks"
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LaQuisha Mayer

December 2, 2025

5  out of  5
rating by LaQuisha Mayer
"I have been a happy Tolbert customer for many years! I had a unique issue this morning and Amy was able to get it corrected immediately. She was patient and extremely pleasant to speak with; always nice to hear someone smile through the phone. Thank you for always providing fast, great service!"
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Marquita Bradford

December 2, 2025

5  out of  5
rating by Marquita Bradford
"Duane team is the best team that you can have. Amy has been so helpful every time I call . My girl Christina NEVER disappoints any thing I ask for she has no problem with follow up for me.. Duane you have an amazing team."
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Melanie Harville

December 2, 2025

5  out of  5
rating by Melanie Harville
"Amy did a great job helping me swap over my insurance needs! She was helpful and very pleasant to work with and did a great job helping me save some money!"
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s bates

November 26, 2025

5  out of  5
rating by s bates
"Thank you so much Amy!! You got the ball rolling for me by going above and way beyond!! I can't believe how people don't want to do what's right. I couldn't have gotten anything done without you!! I appreciate you so much!!!! My favorite insurance lady!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer Andrews

November 20, 2025

5  out of  5
rating by Jennifer Andrews
"I had recently moved from Florida to Alabama and changing car registration, drivers license and insurance. When my company of 17 years switched me to Alabama, my premiums almost doubled. I got a call from Amy asking how she could help. It took me longer to state my issue than it did for her to solve it. My policy is exactly what I needed coverage and the price was even lower than the old Florida policy. I couldn't be more grateful. Professional and personable assistance for an otherwise irritating issue. I certainly recommend this office for your insurance needs and Amy for your smile!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rebecca Cooper

November 17, 2025

5  out of  5
rating by Rebecca Cooper
"April Breland is a great agent they saved me so much money very appreciative to Duane Tolbert State farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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R C

November 17, 2025

5  out of  5
rating by R C
"I can always count on April to provide an incredible experience. Insurance can be confusing, but she broke everything down in a way that finally made sense. She was patient, proactive, and truly listened to what I needed. Because of her, my insurance life feels organized, easier, and honestly lighter. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jamie louria

November 17, 2025

5  out of  5
rating by jamie louria
"April helped immensely when the Alabama Department of Law Enforcement tried to scam me out of $200.. She had to make several attempts to clear the matter up. She hung in there until it was cleared up. She is a total professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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ashley windham

November 15, 2025

5  out of  5
rating by ashley windham
"April is awesome! Great personal service with a smile!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tara Parkins

November 5, 2025

5  out of  5
rating by Tara Parkins
"Amy was great to work with in helping switch insurances and get a substantially lower rate. She was knowledgeable and patient while answering all my questions."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Aimee Diaz de Leon

October 29, 2025

5  out of  5
rating by Aimee Diaz de Leon
"Amy from this branch of State Farm did an amazing job getting me insurance coverage under my partner's mom's insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colton Fells

October 28, 2025

5  out of  5
rating by Colton Fells
"Christina was so helpful and knowledgeable helping me get an insurance policy on my truck"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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emma

October 28, 2025

5  out of  5
rating by emma
"I called and asked Amy about my coverages and checking on a quote on another vehicle. She was very efficient and I appreciate her taking the time to always help me when I needed the help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Harris

October 28, 2025

5  out of  5
rating by Alex Harris
"We’ve been using this location for our insurance needs for a good long time now and they are absolutely the best. Just really easy customer service always takes care of us. They were recommended to us and I would highly recommend them to anybody else"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tony Garrett

October 26, 2025

5  out of  5
rating by Tony Garrett
"Duane is a great agent who definitely works in the best of the customers he services!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dr. Mark Dailey

October 21, 2025

5  out of  5
rating by Dr. Mark Dailey
"April did a wonderful job for me when adding an additional car to my current policy. She was helpful, kind & thoughtful! Thank you so much!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jackie Alvarado

October 8, 2025

5  out of  5
rating by Jackie Alvarado
"Great work! Thanks to Amy for helping me out with my auto insurance! She’s the best!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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D Sun

October 8, 2025

5  out of  5
rating by D Sun
"Amy was very helpful and thorough. Thank you for doing a great job with my insurance needs. 👍🏽"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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SafeHavenStudios

September 26, 2025

5  out of  5
rating by SafeHavenStudios
"Thanks so much to Kendall Bankston. She worked with me over the phone to add another car onto my insurance and it was so easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robert Self

September 26, 2025

5  out of  5
rating by Robert Self
"Kendall and Amy were very good at helping me get started with an auto quote. Very friendly and great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ashley Brock

September 19, 2025

5  out of  5
rating by Ashley Brock
"Christina and April always help me out and are so friendly. They have answered all my questions and I’m confident I have the best price I can get. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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abigale smith

September 12, 2025

5  out of  5
rating by abigale smith
"I absolutely loved using them to help me find a Health Insurance plan. I loved talking to Kendall she was so sweet and helpful!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kayla Hamlin

September 11, 2025

5  out of  5
rating by Kayla Hamlin
"Thank you Amy for your kindness and for helping with my auto and house insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nickell Clements

September 11, 2025

5  out of  5
rating by Nickell Clements
"My last insurance provider raised my insurance to $360. Christina provided me with a new insurance that was only around $130. She also listened to my needs and provide me with the perfect policy and coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"