Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of james kendrick

james kendrick

February 6, 2026

5  out of  5
rating by james kendrick
"Yes Ms Julie Crowe has been very helpful in finding me some insurance thank you"
We responded:
"james, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
Profile photo of Will Spears

Will Spears

February 3, 2026

5  out of  5
rating by Will Spears
"Thank you Amy with my insurance you are a big help and I truly appreciat!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Duane Tolbert’s Team! We deeply appreciate your kind words here in Oneonta . "
Profile photo of David Pritchett

David Pritchett

January 29, 2026

5  out of  5
rating by David Pritchett
"I spoke to Amy Vice at Duane Tolbert State Farm about swapping our insurance over and she was extremely helpful and prompt. She was able to swap over all of our policies, added home owners insurance and even saved us money on our auto insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of David Leslie

David Leslie

January 28, 2026

5  out of  5
rating by David Leslie
"If you use this branch please talk to "Amy" she's been a blessing for us and our family. Everyone is nice and helpful with what ever situation that can come up. Had to use the wrecker service twice now since I have been with them and they show up in great time and are very professional."
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Esther Chavez

Esther Chavez

January 27, 2026

5  out of  5
rating by Esther Chavez
"Ms . Amy helped us when we needed to get our vehicle towed . She provided us the tow trucks phone number and verified we got the help so we weren’t stranded"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Duane Tolbert’s Team. "
Profile photo of Andrew McGinnis

Andrew McGinnis

January 26, 2026

5  out of  5
rating by Andrew McGinnis
"Amy was incredibly helpful. I had a very unique situation trying to purchase insurance and she was able to provide smooth service and a great quote. I felt like she was upfront about everything and make sure that I understood the policy as well as answered all my questions the first time. I will definitely recommend her!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Joy Tarpley

Joy Tarpley

January 23, 2026

5  out of  5
rating by Joy Tarpley
"April is amazing!! She does her job so well. She handles all questions one at a time , and is able to answer each one promptly. I’m so thankful for her and her work ethic. She goes above and beyond for the customers. Thank you, April and Duane Tolbert State Farm"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team. Thank you so much for the 5-stars, Joy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Duane Tolbert’s Team anytime. "
Profile photo of Brittany Whitaker

Brittany Whitaker

January 23, 2026

5  out of  5
rating by Brittany Whitaker
"Amy is amazing! When I needed to get my vehicle billing situated she was right on it and understood my position in trying to manage life. She has compassion, grit, and excellent customer service! Thank you Amy!"
We responded:
"Thank you for the fantastic review, Brittany! We are always here to help with your insurance needs here in Oneonta . "
Profile photo of Jeffery Reeves

Jeffery Reeves

January 21, 2026

5  out of  5
rating by Jeffery Reeves
"Always a pleasure with Amy from Duane Tolbert State Farm. She has helped me for years with all my vehicles and most recently with a camper. I love being helped by her and she makes everything a breeze."
We responded:
"Thanks so much for the fantastic rating, Jeffery! We are so glad you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Big E

Big E

January 20, 2026

5  out of  5
rating by Big E
"I spoke to Amy and she was so helpful. Thank you for taking the time to answer all my questions and help me with my policy. Duane you have a great team."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
Profile photo of Katrina Bell

Katrina Bell

January 20, 2026

5  out of  5
rating by Katrina Bell
"Everytime I call the service is outstanding! Spoke with Amy, added car to existing policy with no hesitation. Even asked if I wanted to manually pay or just add to next month! I love it here!!!"
We responded:
"We are grateful for your 5-star review, Katrina! Thanks for taking a moment to share your positive rating of State Farm Agent Duane Tolbert’s Team here in Oneonta . "
Profile photo of L W (Laina)

L W (Laina)

January 20, 2026

5  out of  5
rating by L W (Laina)
"Each time I call and Amy helps me she is such a wonderful person. She always make me feel like anything is possible. May God bless her and this company. Thank you Amy for all you do and for being there for people like me.She helped me with a plan reversal which was a mistake I made ."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Thomaysa Williams

Thomaysa Williams

January 15, 2026

5  out of  5
rating by Thomaysa Williams
"April Breland at Duane Tolbert- State Farm Insurance is wonderful! She is very personable and knowledgeable about insurance. I'm very happy I have my insurance with them."
We responded:
"Thanks so much for the amazing review, Thomaysa! We really appreciate your support here in Oneonta . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Duane Tolbert’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Oneonta . "
Profile photo of Suzanne Stidham

Suzanne Stidham

January 12, 2026

5  out of  5
rating by Suzanne Stidham
"April was of great help with my insurance questions today. Took care of it in a timely manner"
We responded:
"Thank you for the kind post! We Love April at our office and we appreciate you!"
Profile photo of Dale Hancock

Dale Hancock

January 11, 2026

5  out of  5
rating by Dale Hancock
"Let me give a big shout out to Amy. She goes above and beyond to help me with any questions or bill related questions that I have. She always calls me back, when she says she will. Thanks, Amy for all your help."
We responded:
"Dear Dale, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you soon!"
Profile photo of Owen Cornelius

Owen Cornelius

January 9, 2026

5  out of  5
rating by Owen Cornelius
"I had a wonderful experience with Amy she was quick to point me in the right direction and got me insured in no time with a great attitude."
We responded:
"Dear Owen, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
Profile photo of Haley Barnett

Haley Barnett

January 9, 2026

5  out of  5
rating by Haley Barnett
"Very great customer service! Mr.Tolbert has always been so polite and positive. ms.Amy was amazing help today. Got my insurance on my swapped to my new car in less than ten minutes. She’s very very sweet and explanatory! Forever my favorite insurance company!"
We responded:
"Haley, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon."
Profile photo of Jasmine Hopson

Jasmine Hopson

January 9, 2026

5  out of  5
rating by Jasmine Hopson
"Great service, great staff. Amy is always helpful and kind. Everything I need she is very helpful."
We responded:
"Hey Jasmine, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"
Profile photo of Marianne Marlow

Marianne Marlow

January 8, 2026

5  out of  5
rating by Marianne Marlow
"I was admitted to the surgical ICU for 5 days. Came home with 3 more weeks of home health and medical bills not paid by my medical insurance. I remembered I had a Hospital policy and thought I might as well try. I spoke with Amy at my State Farm office. She emailed me my forms needed as I couldn't drive yet. I was finally able to take the papers back to the office. I didn't complete them correctly. Amy texted me. I came back to the office and she helped me to my seat and made me comfortable. She reviewed everything so I wouldn't have to come back in. She updated me via text and phone call to let me know what was going on with my claim, even as the Christmas holidays approached. Thank you Amy for making this the easiest part about emergency medical condition. Nobody honestly wants to take advantage of something you pay for after you are hurt or have property damage. Being able to not only utilize what you pay for, but also having compassion and understanding given during this time is priceless."
We responded:
"Wow!!! What a powerful testimony!! We are happy you are recovering. Please use all of your policies that will make your life easier . Thank you. Blessings to you"
Profile photo of Billy Bates

Billy Bates

January 2, 2026

5  out of  5
rating by Billy Bates
"Thank you to Amy Vice she helped me out giving me a better price than I was paying with GEICO she made everything super easy and explained everything very well !"
We responded:
"Hey Billy, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
Profile photo of dara pich

dara pich

December 26, 2025

5  out of  5
rating by dara pich
"April She is the best Agent and I appreciate your help"
We responded:
"Hello dara, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. It was a pleasure to serve you."
Profile photo of Kevin Moon

Kevin Moon

December 10, 2025

5  out of  5
rating by Kevin Moon
"Amy helped us complete looking and purchasing some life insurance. She was helpful, knowledgeable and cheerful to us during the whole process. She explained in detail what we had to do and what we needed. Thank you so much Amy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of William Wiesman

William Wiesman

December 9, 2025

5  out of  5
rating by William Wiesman
"I would like to thank Amy for calling me to explain some changes in my current policies. She took the time to explain multiple coverages and options on my home and truck policies. In the end, I was able to make a change that saved money, but still maintained the coverage I needed. She was very patient and a pleasure to speak with. Thanks again for the great customer service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of D Mines

D Mines

December 3, 2025

5  out of  5
rating by D Mines
"I love my State Farm family.Duane and April are great agents and they make the process easy for me.Thanks"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of LaQuisha Mayer

LaQuisha Mayer

December 2, 2025

5  out of  5
rating by LaQuisha Mayer
"I have been a happy Tolbert customer for many years! I had a unique issue this morning and Amy was able to get it corrected immediately. She was patient and extremely pleasant to speak with; always nice to hear someone smile through the phone. Thank you for always providing fast, great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"