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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Black Rhino Fitness

May 23, 2026

5  out of  5
rating by Black Rhino Fitness
"They make it incredibly easy to communicate with them! They’re always more than willing to go the extra mile and thoroughly explain the “fine print” so that you’re never caught off guard about your coverage details. I’ve been a loyal customer of Duane Tolbert State Farm for years, and I have Auto, Life, and Business Insurance through them. I’m truly grateful for the honesty and professionalism of the Tolbert Team!"
We responded:
"Black, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
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Sue Champion

May 21, 2026

5  out of  5
rating by Sue Champion
"Amy is the best, always takes good care of any of my questions and issues promptly"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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delores garcia

May 20, 2026

5  out of  5
rating by delores garcia
"Great people, rest attention and customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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mountain springs

May 19, 2026

5  out of  5
rating by mountain springs
"I switched to Duane Tolbert State Farm a few years back and it was one of the best decisions I have ever made that have been amazing. All of his staff is absolutely wonderful and Duane is as well. Recently I needed a copy of my insurance cards because I lost mine and Aimee Vice got them to me with in minutes and was sweet and professional! Couldn’t ask for a better insurance company!"
We responded:
"Thanks so much for the fantastic rating, mountain! We are so glad you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Liz South

May 17, 2026

5  out of  5
rating by Liz South
"We walked in without an appointment and Amy Vice was extremely helpful and thorough with providing our insurance needs. It was a very pleasant experience. Not to mention that we are now saving close to 40% of what we were paying for the same coverages."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. "
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Jonathon

May 15, 2026

5  out of  5
rating by Jonathon
"I actually met Mr Tolbert while my company was making a repair at his home. He hung out with us as we made our repair and he was a genuine pleasure to work with, conversational and easy going. One of my coworkers spoke to him about car insatiable, and I focus "why not i talk to him about insuring my Sprinter van, I have nothing to lose to inquire about a policy quote. " so I did inquire about insurance with his office. Mr Tolbert's staff is as cordial and pleasant to work with as he is. When the quote came to me, the cost for the policy was better than I've seen in my life, about ¼ of what my cost had been previously. An honor to do business with you and I wish the agency the best!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. "
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Felicia Hunter

May 13, 2026

5  out of  5
rating by Felicia Hunter
"I was just so excited with connecting with Duane Tolbert and April Breland concerning a much more reasonable vehicle insurance. April's professionalism and service was outstanding. And to meet someone with such a witty personality such as myself is just A1!! Thank you!"
We responded:
"Felicia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Duane Tolbert’s Team here in our Oneonta office. "
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Brittney Armstrong

May 12, 2026

5  out of  5
rating by Brittney Armstrong
"Amy is the best of the business she's so sweet she's my favorite person!!!!"
We responded:
"Thank you for taking the time to leave such a great review, Brittney. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Angel Roberts

May 12, 2026

5  out of  5
rating by Angel Roberts
"Amy is always so helpful!"
We responded:
"Thanks so much for the amazing review, Angel! We really appreciate your support here in Oneonta . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Sandra Toles

May 11, 2026

5  out of  5
rating by Sandra Toles
"Amy is awesome. She has helped me navigate the water damage and sell of my Mom's house. She was very professional and helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Duane Tolbert’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Janice Tolbert

May 10, 2026

5  out of  5
rating by Janice Tolbert
"Agent Duane C. Tolbert and his staff do amazing work for me and my family. Please give the a call."
We responded:
"Thank you for the fantastic review, Janice! We are always here to help with your insurance needs here in Oneonta . "
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Kendall Frost

May 9, 2026

5  out of  5
rating by Kendall Frost
"Amy was amazing at helping me out after my previous insurance company canceled my policy without notice! Super nice and really did what she could to get things fixed for me!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Troy Carroll

May 7, 2026

5  out of  5
rating by Troy Carroll
"All businesses should be this good. Super friendly and helpful"
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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Gail Woody

May 6, 2026

5  out of  5
rating by Gail Woody
"April was amazing! I needed to make several changes to my policies and April was very helpful and patient."
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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Lanni Gilliland

May 6, 2026

5  out of  5
rating by Lanni Gilliland
"Amy has been great to assist me with any and all needs She is wonderful!"
We responded:
"Thanks so much for the fantastic rating, Lanni! We are so glad you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Buck Morton

April 30, 2026

5  out of  5
rating by Buck Morton
"They are great people always ready to help"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Jen Cope

April 29, 2026

5  out of  5
rating by Jen Cope
"Wonderful staff!"
We responded:
"Thank you for letting us know how we are doing. "
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Miranda

April 28, 2026

5  out of  5
rating by Miranda
"I originally contacted Duane Tolbert State Farm to purchase life insurance for myself, and from the very beginning April made the entire process easy and stress-free. She was incredibly helpful when gathering my information, answered all of my questions, and made sure I understood every step along the way. Because of the excellent service I received, I have since purchased life insurance for my son as well and am now working with them on a renters insurance quote for my son's dorm room this fall. It is rare to find someone who is both professional and genuinely caring, and April has been exactly that. I highly recommend Dewayne Tolbert State Farm for anyone looking for dependable insurance and outstanding customer service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Duane Tolbert’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Oneonta ."
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Jessica

April 28, 2026

5  out of  5
rating by Jessica
"Very helpful thank you"
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bobby

April 27, 2026

5  out of  5
rating by Bobby
"Great place to do business"
We responded:
"Bobby, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lavonda Patton

April 23, 2026

5  out of  5
rating by Lavonda Patton
"April, with State Farm is a superb, kind and patient representative. She makes calling into the office a pleasant experience. April, thank you for being very knowledgeable in helping us understand our policy."
We responded:
"We appreciate your review, Lavonda. We are so happy that you had such a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta ! "
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Brandi Kinney

April 14, 2026

5  out of  5
rating by Brandi Kinney
"I’ve been using State Farm for a while now. Not only do they have great service, but the agent (April) that I use, goes above and beyond to help with my services and any questions I have. I couldn’t ask for a better agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nathan Brown

April 10, 2026

5  out of  5
rating by Nathan Brown
"Best place around"
We responded:
"Thank you!"
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Reginald Pollard

April 9, 2026

5  out of  5
rating by Reginald Pollard
"Kristy gave top service 👍"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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B Ruiz

April 6, 2026

5  out of  5
rating by B Ruiz
"I had a great experience working with April at State Farm. She was professional, knowledgeable, and took the time to explain all my options clearly. April made the entire process smooth and stress-free, whether it was for my car insurance or house insurance , I truly felt like she had my best interests in mind. Her responsiveness and friendly attitude really stood out. I highly recommend April to anyone looking for reliable and personalized insurance service! SHES THE BEST"
We responded:
"B, thank you for your wonderful review of State Farm Agent Duane Tolbert’s Team!"