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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabrielle Smith

April 3, 2026

5  out of  5
rating by Gabrielle Smith
"I really enjoyed connecting with Mr. Tolbert—he genuinely cares about the community. Knowledgeable and approachable, he’s someone I’d confidently recommend as a trusted advisor. Excited to collaborate and encourage others to connect with him and his agency! ✨"
We responded:
"Thank you for the amazing review, Gabrielle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Margaret Gargus

April 2, 2026

5  out of  5
rating by Margaret Gargus
"Great customer service and only a text away!!"
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Bobby

March 31, 2026

5  out of  5
rating by Bobby
"Great place to do business"
We responded:
"Bobby, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Kristen Hudgins Bell

March 30, 2026

5  out of  5
rating by Kristen Hudgins Bell
"I love this agency. They always are very responsive and help me any time I need it. Amy is one of the people that I have worked with and she is patient and kind."
We responded:
"We are grateful for your 5-star review, Kristen! Thanks for taking a moment to share your positive rating of State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Gwendolyn Sanders

March 27, 2026

5  out of  5
rating by Gwendolyn Sanders
"Everyone is always very nice, especially Amy. Always efficient, friendly, and takes care of issues if they arise. Good group of people and recommend this particular agency"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team."
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Seth Misenhimer

March 25, 2026

5  out of  5
rating by Seth Misenhimer
"Amy did a great job in helping me get an account set up and coverage for my home and auto! Would highly recommend asking for her !"
We responded:
"Thanks so much for the amazing review, Seth! We really appreciate your support here in Oneonta . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Tena Smith

March 25, 2026

5  out of  5
rating by Tena Smith
"Love working with the Tolbert office. They are very efficient and so easy to work with. I work with them on personal issues and in our business, and they are always there to help us."
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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jessica waldrop

March 24, 2026

5  out of  5
rating by jessica waldrop
"I absolutely love this office! Everyone is always so helpful, and I know I can email April with any issue and she’ll take care of it every time."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jacob Sherrer

March 23, 2026

5  out of  5
rating by Jacob Sherrer
"Amy is wonderful to work with."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team."
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chea haynes

March 18, 2026

5  out of  5
rating by chea haynes
"Wonderful service!! Amy is amazing 🤩"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Todd Wortham

March 18, 2026

5  out of  5
rating by Todd Wortham
"April is excellent to deal with. I can email or call her and have everything I need done in a matter of minutes."
We responded:
"Thank you so much for the 5-stars, Todd! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Duane Tolbert’s Team anytime."
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Kimberlee Harrell

March 12, 2026

5  out of  5
rating by Kimberlee Harrell
"Amy made swapping from Alfa very easy!"
We responded:
"Kimberlee, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Duane Tolbert’s Team!"
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Chana Dandridge

March 10, 2026

5  out of  5
rating by Chana Dandridge
"Thank you to Ms. April Breland. I purchased my first insurance policy for my car with April and she made the process seamless and maintained a positive warm attitude throughout the process."
We responded:
"Chana, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Duane Tolbert’s Team is just a call or email away!"
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Christopher Kennedy

March 10, 2026

5  out of  5
rating by Christopher Kennedy
"Amy is a rockstar! My car is being totaled out and I was having difficulty with the claims processor that was assigned to me. I called Amy and she assisted me in getting my additional information to the powers that be. That information was very valuable information needed to make sure that I was getting the most for my car. Thanks Amy for going out of your way to help me in this process. 5 stars for you!"
We responded:
"Thank you so much for the 5-stars, Christopher! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Duane Tolbert’s Team anytime."
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Fabian Estrada

February 26, 2026

5  out of  5
rating by Fabian Estrada
"I recommend Duane Tolbert for your insurance needs! He saved me 300 dollars!"
We responded:
"Fabian, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Duane Tolbert’s Team here in our Oneonta office. "
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Deejayy

February 26, 2026

5  out of  5
rating by Deejayy
"Amy was very helpful, knowledgeable, and kind with my visit today!"
We responded:
"Deejayy, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Duane Tolbert’s Team is just a call or email away!"
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Nathan Wood

February 21, 2026

5  out of  5
rating by Nathan Wood
"Amy was very nice and professional found and help me find a quote in my price range and was showed way to safe and still have a good service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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India Pope

February 20, 2026

5  out of  5
rating by India Pope
"Jada was extremely polite and understanding during our interaction. I truly appreciated her patience while assisting me."
We responded:
"India, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
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DaNasia Ackles

February 20, 2026

5  out of  5
rating by DaNasia Ackles
"Had the pleasure of speaking with Jada!! she was very polite and patient with me even through my frustration."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. "
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lakeitha jones

February 20, 2026

5  out of  5
rating by lakeitha jones
"Went to meet the staff and to familiarize myself with this particular office, happened to stop by on Valentine’s Day during their customer appreciation, there were lots and lots of snacks, and warm welcoming and smiling faces!!! Jada P, and the other ladies were awesome!!!! I even got to meet Mr. Tolbert, also very welcoming!! Shout out to Mr. Tolbert and his wonderful staff."
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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Tonya McCullars

February 20, 2026

5  out of  5
rating by Tonya McCullars
"Amy is awesome and she knows her business!!"
We responded:
"We are grateful for your 5-star review, Tonya! Thanks for taking a moment to share your positive rating of State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Branden Gaddis

February 18, 2026

5  out of  5
rating by Branden Gaddis
"Amy was wonderful , she was there to serve and to help through my process to getting my insurance up to speed ."
We responded:
"Wow, thank you for the 5-star review, Branden! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Brandon Jowers

February 17, 2026

5  out of  5
rating by Brandon Jowers
"I’ve had nothing but great customer service from State Farm. They’re easy to deal with and quick! Amy has been great!"
We responded:
"Thank you for the fantastic review, Brandon! We are always here to help with your insurance needs here in Oneonta . "
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james kendrick

February 6, 2026

5  out of  5
rating by james kendrick
"Yes Ms Julie Crowe has been very helpful in finding me some insurance thank you"
We responded:
"james, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
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Will Spears

February 3, 2026

5  out of  5
rating by Will Spears
"Thank you Amy with my insurance you are a big help and I truly appreciat!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Duane Tolbert’s Team! We deeply appreciate your kind words here in Oneonta . "